51 matches
Vimeo.com, Inc. · Photo & Video
Reviews overwhelmingly cite broken search, frequent playback and AirPlay crashes, removed features (user search, offline Watch Later), login bugs and a clunky redesigned UX; a few cite billing and identity verification, but neglect dominates.
Voxer Inc. · Business
Long-time paying users report worsening reliability: lost messages, failed playback, late notifications, crashes, a disliked UI redesign, and absent support. Some issues started with iOS updates, but the main pattern is years of neglect in a replaceable push-to-talk feature. The one real moat is the network effect of existing user groups.
Circuit Routing Limited · Navigation
The Circuit-to-Spoke rebrand replaced handoff to Google or Apple Maps with buggy in-house navigation and maps. It also removed features users relied on (ETAs, speed limit, notes, package ID). Ongoing regressions include freezes, missing stops, reroute loops and false offline errors. Users still pay about $20/month, and route optimization is a commodity feature.
Real Estate Portal USA, LLC · Navigation
Most complaints are about degrading product quality: stale or inaccurate parcel and owner data, owner info that fails to load, launch crashes, and lost features such as condo units and federal lands. Subscription and paywall gripes are secondary. Parcel data depends on costly aggregated county feeds, so this is replaceable only with a paid data source.
Trimble Maps Ltd. · Navigation
The rating drop is driven mostly by the 11.4 redesign. Users report removed features (routing preferences, full-screen trip planning), broken multi-stop calculation and avoid points, no way to stop navigation, crashes, and a clunkier UI. These sit on top of long-standing neglect: no CarPlay, no iPad full screen, poor address search and questionable truck/RV routing. There was an earlier iOS 26 launch break and some paywall complaints, but these are secondary. The weak spot is that truck/RV routing depends on licensed map and restriction data, so the core is not a pure commodity.
SkillCat Inc · Education
Reviews consistently cite a buggy web-wrapper app: crashes, video freezes, endless loading, server timeouts, lost progress and broken subscription recognition, worsening over releases while content is still seen as decent.
Microsoft Corporation · Productivity
A September update broke saving and sync across iPhone and iPad and caused data loss, and several later updates did not fix it. Other complaints include an intrusive Copilot button, nagging review prompts and weak iPad usability. However, Excel compatibility and Office ecosystem lock-in make it hard to displace.
Jotform Inc · Business
Recent reviews mostly cite app instability (hangs, crashes, lost submissions), removed workflow approvals, forced logouts and arbitrary AI suspensions, plus unreachable support. Billing and pricing complaints are a strong secondary theme.
Readdle Technologies Limited · Productivity
Long-time users report sync and loading failures, slowness, bugs and bloat after AI-first redesign; price increases and AI upsells are secondary.
Notion Labs, Incorporated · Productivity
Most complaints target the iOS/iPadOS app: bugs, jumping viewport while typing, keyboard failures, crashes, bloat and removed features. A secondary backlash targets the AI push and paywalls, but the core decline is a deteriorating mobile product. The commodity note-taking feature is replaceable, although lock-in from data invested on desktop keeps users from switching.
ManyChat Inc. · Business
Most complaints are about unreliable automations, buggy mobile UX, login and account bugs, and missing support. Pricing and limit complaints are a secondary factor.
ForeFlight, LLC · Weather
After a private equity acquisition and layoffs of roughly half the staff, reviews cite rising bugs (download failures, lag, deleted notes, weather loading issues), poor support and unwanted AI features, alongside price hikes and discount cuts. The fall is mainly quality decline mixed with monetization moves. Users can switch to Garmin Pilot or FlightPlan Go.
Pinger, Inc. · Utilities
Most of the decline comes from heavy-handed fraud and abuse restrictions that ban paying users, plus signup errors, missed calls, failed message delivery and unhelpful support. Pricing and billing complaints are secondary, and part of the strictness likely stems from carrier compliance pressure rather than the app alone.
SideShift Corporation · Business
Most recent complaints are broken onboarding (keyboard-hidden buttons, failed email/SMS verification, frozen screens) after v2.x updates, plus aggressive forced paid trials and unreliable brand payouts; a sizeable monetization element is present but the dominant theme is buggy, neglected UX.
TinyWork Apps · Business
The dominant complaint is broken core functionality: paid fax numbers are never issued, restore-purchase loops, sends fail, duplicate charges occur, and support is absent. A secondary monetization theme comes from the forced move from credits to weekly or monthly subscriptions, which voided prepaid points. Fax is a commodity service.
Calendly, LLC · Business
Successive app redesigns (v3.3–4.5) introduced sync failures, unsaved settings, crashes, confusing UI and removed iCloud integration; some monetization complaints (free tier removed) and poor support, but bugs and worse UX dominate.
Octopusapp Inc · Business
Most complaints concern reliability: crashes, slowness, no offline support, lost time entries and notes, broken notifications, and disruptive UI updates. A secondary theme is anger over payment holds, fees and pricing ($60–$400/month), plus the forced in-house processor, which are monetization issues. The field service CRM feature set is itself a commodity.
QUARTET HOLDCO S.R.L. · Productivity
Most recent complaints are reliability bugs: appointments vanishing or duplicating, sync failures, settings reverting, and login/2FA lockouts, along with weak support. Monetization changes add to the decline, including a free-tier cut in 2024 and new client booking fees in 2026. Appointment scheduling for salons and stylists is a commodity feature.
Pioneer Works, Inc. · Business
The recent decline is driven mostly by buggy releases and removed or reworked features: loading hangs, broken location switching, cash out broken on iOS, and loss of shift buddies, hours per shift and the team schedule view. A secondary monetization thread comes from the free tier shrinking from 20 to 10 employees and mobile clock-in being paywalled. Hourly employees are partly captive because their employer chooses the app.
GoDaddy Mobile LLC · Business
The decline follows GoDaddy merging SmartLine, Conversations and Over/Studio into one app. Users report crashes, broken notifications and badges, removed features, webview-only sections and aggressive upsells. Some complaints are about pricing and paywalled chat, and hosting lock-in adds friction, but buggy, neglected UX is the main theme.
Field Labs Inc. · Utilities
Reviews mainly cite buggy app updates (pairing breaks, crashes, login failures, slow transcription), unpolished UI and missing basic transcript management, plus poor support; quota/paywall complaints are secondary. Core feature (wearable AI transcription) is commodity, but the product is hardware-tied.
The Grizzly Labs · Business
Most complaints are reliability failures (faxes not sending/receiving, false success), spam eating credits, and unreachable support; pricing gripes exist but are secondary and the credit model hasn't changed.
Carob Apps, LLC · Navigation
Complaints center on unreliable routing (especially RV restrictions), buggy reordering, confusing UI, slow recalculation, battery drain, and long-ignored feature requests, with some subscription/restore billing issues secondary.
OpenPhone Technologies Inc · Business
Reviews mainly cite unreliable calls and texts, outages, sync lag, bugs and a disliked rebrand, plus absent support. Secondary complaints cover billing dark patterns and price increases. Some texting failures stem from 10DLC carrier verification rules that would hit any competitor.
Digital Cyclone · Weather
Most reviews cite crashes, freezes, map loading failures, broken filing/briefing, and worsening UX after updates; some monetization gripes and Garmin-avionics lock-in exist, but the alternative (ForeFlight) is entrenched, and avionics integration and chart data make it hard to out-build.
Frosted INC · Lifestyle
Most complaints are about marketplace trust and safety rather than the app getting worse: scam sellers, disputes decided in sellers' favour, unwanted recurring charges, account bans and AI-only support. A few reviews cite a confusing redesign and bugs. None of this is a monetization switch or a platform break, and the marketplace's network effects make it a poor out-build target.
Avenza Systems Inc. · Navigation
After an acquisition by Blue Marble, Avenza removed the free tier's 3 map imports and moved GPS on custom maps behind subscriptions with tight import quotas. That drove mass 1-star reviews from firefighters, hikers and backpackers, many of whom name free alternatives.
Maplewoods Associates Ltd · Business
Reviews overwhelmingly cite aggressive subscription practices: hidden paywalls at send time, double subscriptions, trial charges despite cancellation, and hard-to-cancel web billing; some delivery reliability bugs as well.
Zenvoice Inc. · Business
Most complaints are about repeated price hikes, invoice caps and paywalled features, plus a switch from paid app to subscription. Backend bugs and poor support add to the decline. The feature is a commodity, and users say they are actively leaving for alternatives.
Double Holo Inc. · Shopping
The recent drop is driven by new paywalls, chiefly a 50-item inventory cap and expensive vendor tiers. Bloated onboarding with too much personal info and glitchy signup and scanning add to it, and users point to free alternatives like Collectr.
Alohi SA · Business
Most reviews are about a deceptive paywall that pushes users into annual plans and a free tier hidden behind subscription. No-refund policies add to the anger, with some delivery bugs on top.
Wave Financial Inc · Business
The decline is mixed. The largest share comes from Wave Payments holding funds, plus nonexistent human support, but many reviews also describe free features moving behind a paywall, forced subscriptions and refund disputes. Recent updates also broke saving invoices and signup. The core invoicing and bookkeeping software is a commodity.
Joist Software Inc. · Business
The decline is driven by the app moving from free to paid, repeated price increases, monthly document caps, features shifted to an Elite tier, and records locked after cancelling. Billing errors and poor support add to it, while users still call the core estimate and invoice tool good and replaceable.
Polycam Inc. · Photo & Video
Most complaints concern aggressive monetization: features moved behind paywalls, rising prices, and trials that auto-convert to a $400 business plan, plus charges after cancellation. These sit on top of real product rot: crashes, lost scans, failed uploads, a confusing redesign and constant upsells. The core feature, LiDAR room and object scanning, is a commodity built on Apple's RoomPlan and Object Capture.
Most complaints concern paywalling basic editing, revoking legacy purchases, and expensive subscriptions, compounded by a disliked iOS 27 UI redesign and sync/presentation bugs.
Calculated Industries, Inc. · Utilities
Nearly every low-star review objects to the switch from a one-time purchase to a mandatory subscription with a hard paywall. Feature degradation and online-only requirements are secondary complaints. The underlying construction math is a commodity that is easy to rebuild.
Kahoot ASA · Education
Most complaints are about aggressive paywalls: player caps, paywalled poll questions and study tests, misleading trials that charge immediately, and hard cancellation and refunds. Secondary complaints are account and login bugs that lose user content. School use makes the app partly captive, but users cite free alternatives like Quizlet, Gimkit and Blooket.
Invoice2Go, LLC · Business
The decline is driven by the payments business (Bill.com integration). Opaque risk audits close accounts, hold funds and cut off data access, alongside repeated price hikes and billing abuses. Some bugs exist, but core invoicing is a commodity that users are actively leaving for Zoho and QuickBooks.
Epic Creations, Inc. · Education
The overwhelming majority of complaints concern the paywall: kids, and some parents, expect free reading as in school, but at home only page previews are free and a subscription is required, plus there are trial-to-annual billing surprises. A minority report loading and freezing bugs. Value depends on a licensed book catalog.
Mosaic S.r.l. · Business
Reviews are dominated by aggressive trial-to-weekly-subscription billing, double charges, hard cancellation and refund refusals. Secondary themes are lost logins and recordings, AI-only support, and iOS's built-in call recording making the app look redundant.
PHOMEMO PTE. LTD. · Education
Versions 3.20 to 4.1 added a forced subscription paywall, ads, and mandatory login that block basic printing on hardware users already own. Some connectivity bugs also appear. The core feature, Bluetooth thermal label and stencil printing, is a commodity, but users are partly captive to vendor hardware.
Bakesy, LLC · Business
Most recent low reviews complain about an upfront hard paywall, broken or deceptive free trial and cancellation difficulties, with secondary onboarding bugs and slow payouts; paid users still praise the core product.
Photoroom · Photo & Video
The decline is driven mostly by aggressive subscription practices: trial charges, hard cancellation, tiered upsells and new export limits on paid plans. Update bugs, removed features and worse UX add to it, while the core feature (background removal) is a commodity that users say is available free.
Readdle Technologies Limited · Business
The v9 redesign moved the app to an aggressive subscription model with a $7.99/week plan, watermarks, export paywalls and unrecognized legacy purchases. The release also brought lag, crashes and scan-quality regressions on iOS 27. The feature itself is a commodity, though Apple's free built-in scanner limits how much a rival can charge.
MobiSystems, Inc. · Business
Dominant complaints are aggressive paywalling of save/print/edit, misleading $0.99-to-$9.99 weekly renewals, and legacy users forced to subscribe; some bugs and migration data loss secondary.
PLAUD LLC · Productivity
Most complaints target the subscription on top of a $159–$400 device: minute caps, a pricey unlimited tier, new paywalls, ads, and hard cancellation. Product rot adds to it, with a disliked UI redesign, removed speaker labeling, weak exports, sync bugs and summary failures. Hardware lock-in keeps owners partly captive, but the transcription and summary features are commodity.
airSlate, Inc. · Business
Most complaints are about a paywall sprung at export after free-looking editing, trials converting to costly annual plans, cancellations that don't stop billing, and high prices. There is a secondary layer of bugs: garbled output, lost work and slow launches.
Driversnote ApS · Finance
The decline comes mostly from tightening the free tier. The limit went from 15 trips a month to 15 trips total, and logged data is now hidden behind an $11–15/month subscription, which reviewers call deceptive. Secondary complaints cover tracking accuracy, battery drain and freezes.
HotSchedules · Business
The rating collapse comes from a botched 6.0 redesign and broken features, but the reviewers are restaurant employees whose employer mandates HotSchedules. They cannot switch individually, so a competitor would have to win the B2B sale to restaurant operators.
Advanced Technologies Group, LLC. · Lifestyle
This is an inmate messaging service whose vendor is chosen by the correctional facility under a state contract. Families must use it no matter how unreliable it is or how much it charges, so a competitor cannot win users without winning the DOC contract.
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