Sideline: Private 2nd Number

I was using this for work to communicate with multiple clients. The very fact that I sent a few messages that were copies of one another BLOCKED my service. When I contacted them about this issue they told me to find another app!! What?! It’s such a waste of money.

The minute I downloaded the app I received an error message after attempting to sign up, like most people would I tried again twice no luck, the next day after letting it rest I tried again another error message I reached out to support and they told me they couldn’t help me because I tried to sign up more than once and I wouldn’t be able to use the app

All you get is error 403 and I did the steps in article nothing.

They charged me even after I canceled the service. Then they gave me only 23% of my requested refund. Let’s go back again, I promptly cancelled this service with an adequate amount of time during the prescription period, and they STILL CHARGED ME! Use another service with better business practices.

I wish I could put a 0 star because even a 1 star is to high for this app. It just restricts you when you use it and then they don’t ever lift it and support is even worst. I was using this for work but would recommend just getting a line on another phone then using this app. Waste of time and money and the worst support ever.

I got banned on 2 different accounts for calling to many numbers. Worst app ever don’t recommend

Got blocked my a staff member for simply using the app, wouldn’t recommend this app to anyone.

I was using the app as well as several of my team members, yes we use it to call people, and I then was blocked with no warning, I woke up this morning with my account blocked which my payment was charged 3 days ago funny enough… you’re not allowed to be unblocked from the app, the support people say “sorry, that’s all I can do” that’s the most robotic answer they could’ve given me.

“This is the most horrible phone service app out there. They’re so worried about their appearance? They should be more worried about function. Every survey is about appearance. My messages don’t go through to people, almost weekly. I don’t get notifications for messages, so often I’ll open the app to send something out and have messages waiting. YOU MAKE ME LOOK BAD. I am a doctor utilizing an app so I don’t have to carry two phones while raising a family and it has not only lost me business, it has failed me in showing up for my clients and operating a professional establishment. Their “support” has never helped me either but has always just pushed off the problem. I’d only recommend this app to someone looking for a CHEAP phone line to let their business FAIL.”

Save your time and money - don’t use this app!!! Restricted my account I was using for business because of zero reason and support said they can’t help. Horrible company

Two biggest flaws: #1. You can’t save names of contacts in the app only. #2. When someone’s calls me, my phone doesn’t ring no matter what settings I set. I only see missed calls and have to call them back. When I do, the app uses a stranger number to make the call.

I can't even create an account. I get a 8293 error. TOTAL FAIL FOR THIS APP!

I had sent my wife several text to see how my signature came out and was automatically blocked and their support team said they don’t know the reason why and couldn’t restore my service. Ridiculous

I’m using this to manage my church calling so I don’t ignore texts or voice on my main line, but can you do something about having your daily tips and tricks as push notifications? i think they’re helpful but i don’t want the distraction of thinking i got a push notification from a real person

Even with their spam blocker I get about 20 spam calls a day. Now I’m returning calls from people who said they never called me. Junk service. The company then acts like they are surprised by spam on their public facing answer. Totally disingenuous.

I needed an app to provide me a second phone number for my part time job. I paid for the subscription and set up my account. Before I was even able to make a call or text there was a restricted notification. I reached out to them for help. They told me I violated the terms. I NEVER USED THE APP! So how could I violate any terms and all I did was simply set up my account. They told time to reach out to Apple for a refund. Apple denied my request. So money was stolen on an app that I could not use. Both companies completely failed to provide customer service to right their wrongs.

Do not download this app they will charge you $31 even if you stop in the middle of signing up before payment was asked

$129 a year!!! WTF!?

When I read the reviews before downloading this, I saw somebody say something about being banned for abusive language and they weren’t sure why, I thought I’m just gonna use it for to get authentication codes and stuff like that so I don’t have to worry about nothing. I haven’t sent a single text message or made a single phone call with this app. In fact, I’m barely even signed in, and already I am banned Until the 26th for abusive language. How do you get banned for abusive language when you haven’t used the app at all? Not a single text not a single call. This was a dumb experience. Thank you for wasting my time. Those are minutes of my life. I’m never gonna get back.

It’s been now 4 months & I still don’t have service. Renewed as returning customer & account paid in full with still no access. Reached out to customer service/tech support & seems like you are talking to AI, not a human. You ask a question & receive a question as an answer. When you provide info you are asked the same questions over & over. They expect you to respond within a day or case is closed and you have to start again. Now I am locked out of many things and this account because it was being used as this number. No one seems to want to fix or an actual human working there!

Need to pay for it. Would be nice if it said that before signing up and giving my information.

They recently implemented a spam filter that helps a little, but I get upwards of 10+ spam calls per day. All random numbers, they leave a 9 second blank voicemail. I’ve disabled notifications from the app and will just be adding a second line to my phone plan when my subscription expires.

My biggest gripe… This app deletes your older messages. I’ve used many of these apps and this has never happened. Why not just stir the messages on the phone memory .. but I open the app to look up older messages from someone and the messages are gone. The chat is still there but after a specific time period it deletes the messages.

You literally can’t share a contact so when you are trying to share your information with a client. Good luck

Gives error 6114, I think it was. Already deleted and went with someone else.