It looks cool but it always disappoints
★★ · v7.0.5 · Oct 10, 2026This app always disappoints me. I might need to give it up and just get a proper lidar camera system
Polycam Inc. · Photo & Video · Free · v7.0.6
View on the App Store (iPhone) ↗2025-Q2 3.66 → last 90 days 2.34, text reviews
2025-Q2, text reviews
text reviews
all 43832 ratings, incl. star-only
store minus reviews
#77 top-grossing, Photo & Video
Store ratings include star-only taps from in-app prompts, which skew high. The peak and recent figures come only from people who wrote a review, which skews low. Compare each against itself: the drop is the signal, and a big gap between the two usually means heavy rating prompting is masking unhappy users.
| Quarter | Avg stars | Reviews |
|---|---|---|
| 2025-Q2 | 3.66 | 122 |
| 2025-Q3 | 3.64 | 109 |
| 2025-Q4 | 2.39 | 67 |
| 2026-Q1 | 1.97 | 68 |
| 2026-Q2 | 2.34 | 71 |
| 2026-Q3 | 2.47 | 55 |
| 2026-Q4 | 3.25 | 8 |
No low-star reviews on file.
This app always disappoints me. I might need to give it up and just get a proper lidar camera system
This app used to be phenomenal. I’ve had it for years. I’ve used it for a very long time. I’ve used it for a lot of stuff around my house. I’ve used it for a lot of stuff around families houses, and stuff like that. I used to have so many features when I paid by the year, I was a premium user. It was cheap and I’ve had the same subscription since I signed up for this app, but for some reason I keep losing features. I keep not being able to do things. The price keeps going higher. Losing my subscription and then having to pay more to get the next subscription I’ve lost the ability to see floor plans now except once a month for free without paying for a business subscription what are y’all doing? Besides running out the people who have been using this app for years
Some features used to be reasonably free, then everything became locked behind a paywall, might as well charge to download the app at this point, no point in making it free to download.
Do not do the free trial. They auto bill for a year after it’s done.
Crashes on launch every time I open
They automatically subscribed me to the $400/yr business plan after my 7-day trial period. Obviously many companies do this on purpose to mislead anyone who wants to test the app but not commit to the subscription. Pathetic company policy and won’t be using it nor recommending to my colleagues when there are cheaper and less predatory alternative options for 3D scanning.
Impossible to use. All measurements are very inaccurate, quality is very bad, floor plans are poor. Nothing is right with this app.
Monetized and made worse as all great apps inevitably do
Wouldn’t process my object and stopped working after I closed it. It only took my email.
Cant use anymore 🤷♂️
I can't believe I pay money for this. How did this get past any real UX team? Scans drop, I can't rename a scan, and clicking on a draft scan gets you no way to get out of it except closing the app and restarting. Get the coders out of their free massages and pedicures, fire your UX team and replace them with actual users. This thing sucks.
Trying to test the app before I’m forced to pay for it but like a lot of these apps, they’ll give you a free seven days but only if you put in your credit card information or link it to your Apple account terrible
Polycam is an awesome tool, but I am extremely annoyed by the constant interstitial upsell modals and upgrade buttons littering the UI. Mind you, I am a paying subscriber… the app has become an absolute displeasure to use over the last couple of years. it is only getting worse by the day.
А сканировать целая история через это приложение
Why when i got the app 3sum years ago it was better than now. Literally paid hundreds for the last year to get features that are super basic. Planning on moving on from this soon. Wouldn’t recommend in 2026.
Does not really work to well
Trying to video home and doesn’t keep full plan uploaded. Have to keep starting over.
I've subscribed in the past, but it now requires account sign up?
If only I could show you how this app thinks my grand piano loos. It is so bad it falls under the “nobody even knows what you were trying to do there” category. Thoughts. This app is substantially limited by reflective surfaces. Pianos sometimes contain glossy mirror like surfaces. The app cannot successfully stitch these images together. So don’t pay to use this app if you have a shiny object that you are scanning. Good luck!
I was charged $400 after I cancelled. My case has been submitted but would warn anyone that does a free trial to assume you will be charged $400 and have to fight for or it dispute it with your credit card.
Not useful for large commercial renovations
Updated the app and lost 80% of my scans.
I wanted this to get measurements and blueprints for a couple of objects. Not rooms or floor plans. It required a non-refundable subscription just to scan, and then when the results were extremely underwhelming and impossible to use, it then wanted even more money for a business account for that. I deleted the app but am unfortunately out $30.
Scanned 6 times trying to get an object with “scan object”, every time came out looking horrible, only scanning the background instead of the thing right in front of it. Gave 2 stars bc it had a free trial so I didn’t waste my money, but definitely wasted my time.
A cobnfusing initial login has a skip option resulting in the app permanently deadlocked even on reinstall😖
What would it take to build a viable competitor, what would it cost to run every month, and a prompt to get started. Generated from the reviews on file; one LLM call per brief. Set ANTHROPIC_API_KEY for a real brief; the stub only fills in a template.
We can't find the internet
Attempting to reconnect
Something went wrong!
Attempting to reconnect