11 matches
Mosaic S.r.l. · Business
Most reviews say the core unmasking stopped working or setup and verification loops fail, alongside login, blank-screen and voicemail bugs and unresponsive support. These are signs of a neglected product. Aggressive billing (a weekly price, hard cancellation, double charges) adds anger but is secondary. Some failures may come from carrier or telecom changes, though that is not clear from the reviews. The feature itself is not a pure commodity: it depends on carrier conditional call forwarding and toll-free ANI capture.
KeepSafe Software, Inc · Photo & Video
Reviews are dominated by crashes, failed backups and data loss after recent updates, plus a UI redesign and absent support. Paying users are churning, and the feature (a private photo vault) is a commodity.
Proton AG · Productivity
The decline is driven by update-related crashes, login failures, a stuck unread badge, broken refresh and trash, unwanted Categories and AI bloat, and an accessibility regression. A major datacenter cooling outage added to the anger. Users are leaving voluntarily, but the moat is Proton's encrypted email infrastructure and trust, not the client software, which makes a direct out-build hard.
Gen Digital Inc. · Utilities
Most complaints are about recent updates breaking things: an unstable VPN, sign-out and login loops, a white screen, battery drain and an overblocking web filter. Billing and upsell anger plus scam perceptions are secondary themes. The brand moat is strong, but the iOS features themselves (VPN, safe browsing, breach alerts) are commodities.
AffinityClick Inc. · Utilities
Most complaints are about core reliability: calls and texts fail, incoming calls don't ring, the app crashes or freezes, plus opaque account bans. Monetization complaints (hidden pricing, forced upsell, no refunds) are secondary. Some delivery failures may come from carrier and 10DLC filtering, which would hit any competitor.
Mullvad VPN AB · Utilities
Most complaints are about the client getting worse: disconnect loops after updates, battery drain, stuck connections, removed OpenVPN and DNS servers. On top of that, IP blocking and censorship-country failures reflect infrastructure limits rather than the app.
McAfee, LLC. · Utilities
The decline is a mix of causes. A cluster of VPN breakage around an iOS update (26.x) looks partly platform-driven, but it went unfixed by McAfee for weeks. On top of that, a disliked UI redesign in v10.9, stuck notifications and broken support screens point to product rot. Persistent complaints about deceptive auto-renewals and price jumps add to the dissatisfaction. Overall the trend reads as neglect and worse UX, layered on long-standing monetization anger.
IPVanish, Inc. · Utilities
Most recent complaints are about billing: trials converting to $90 annual charges, auto-renewals at much higher prices, cancellations not honored and refunds refused. A secondary thread is product decay (drops, slow congested servers, login and subscription-sync bugs).
Betternet LLC · Productivity
Most complaints target aggressive ad gating, shrinking free time, a hard paywall and surprise trial charges, with secondary reliability and censorship-blocking issues.
Ad Hoc Labs, INC · Utilities
Most complaints are about billing practices: trials that charge immediately, charges after cancellation, previously free features like photo sending moved behind premium, and paid upsells such as verified numbers. There is also substantial product rot alongside this, including a slow and laggy UI, unreliable message delivery, broken account recovery, data loss and absent support. The core feature, second numbers over VoIP, is a commodity, and competitors like Sideline are already capturing users who leave.
AnchorFree, LLC · Productivity
The recent decline is driven mostly by aggressive unskippable ads in the free tier, paywall dark patterns and surprise trial charges. Alongside that, reliability complaints (disconnects, slowness, connection hangs after updates) also feature heavily.
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