9 matches
Pinger, Inc. · Utilities
Most of the decline comes from heavy-handed fraud and abuse restrictions that ban paying users, plus signup errors, missed calls, failed message delivery and unhelpful support. Pricing and billing complaints are secondary, and part of the strictness likely stems from carrier compliance pressure rather than the app alone.
AppInnovations OU · Business
The decline comes from two things together. Recording itself is unreliable: calls get truncated, recordings are lost, files won't play and the servers throw errors. On top of that, the trial and subscription practices are aggressive and deceptive. Reviews split fairly evenly between the two causes, which is why confidence is only moderate. iOS 18's native call recording also erodes the app's core value.
OpenPhone Technologies Inc · Business
Reviews mainly cite unreliable calls and texts, outages, sync lag, bugs and a disliked rebrand, plus absent support. Secondary complaints cover billing dark patterns and price increases. Some texting failures stem from 10DLC carrier verification rules that would hit any competitor.
Hiya Inc · Utilities
Hiya appears to have abandoned the app: no updates in about three years, the help link is broken, and support doesn't respond. Users say spam blocking has degraded, lookups return no info, and reports don't post. The decline is neglect, but caller ID quality depends on a spam and caller-name database that is costly to replicate.
Mosaic S.r.l. · Utilities
Most reviews say the blocking no longer works (spam gets through, contacts get blocked, setup loops) and support is unresponsive. Price hikes and trial-to-annual billing traps are a strong secondary factor. Free built-in iOS screening and carrier tools have also eroded the app's value.
AT&T Services, Inc. · Utilities
The decline followed iOS 27 and the iPhone 18. AT&T's VPN wrongly detects 'another VPN' and won't set up, and caller ID broke. AT&T also removed iOS spam-call blocking, saying iOS 27 makes it redundant. Blocking quality, logging and list bugs have been neglected. The trigger was an OS change, but these are vendor-specific bugs and a feature cut. The app is tied to AT&T accounts.
True Software Scandinavia AB · Utilities
The dominant complaint is that the app is now hard-paywalled at about $75-80/year, and the paywall is revealed only after users hand over their data. Secondary complaints are weak blocking and lookup, but the value depends on a proprietary crowd-sourced number database.
Mosaic S.r.l. · Business
Reviews are dominated by aggressive trial-to-weekly-subscription billing, double charges, hard cancellation and refund refusals. Secondary themes are lost logins and recordings, AI-only support, and iOS's built-in call recording making the app look redundant.
BP Mobile LLC · Utilities
Complaints center on deceptive trials, double charging (subscription plus credits), and refund refusals, combined with heavy-handed SMS content filtering and suspensions likely driven by carrier A2P compliance; reliability failures are secondary.
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