9 matches
Gen Digital Inc. · Productivity
Reviews overwhelmingly cite updates that break login and setup, constant disconnects and toggle/auto-connect bugs, and users say they are switching to Nord or Proton; VPN is a commodity, though a small team would face heavy competition.
Gen Digital Inc. · Utilities
Most complaints are about recent updates breaking things: an unstable VPN, sign-out and login loops, a white screen, battery drain and an overblocking web filter. Billing and upsell anger plus scam perceptions are secondary themes. The brand moat is strong, but the iOS features themselves (VPN, safe browsing, breach alerts) are commodities.
Gen Digital Inc. · Finance
A v3.7 redesign broke app launch on iPad and Display Zoom, and also broke Face ID, 2FA login and support chat. False-positive alerts and poor navigation add to the frustration. The core service still sells, but the app quality has decayed. Competitors still need credit bureau data and insurance-backed restoration.
McAfee, LLC. · Utilities
The decline is a mix of causes. A cluster of VPN breakage around an iOS update (26.x) looks partly platform-driven, but it went unfixed by McAfee for weeks. On top of that, a disliked UI redesign in v10.9, stuck notifications and broken support screens point to product rot. Persistent complaints about deceptive auto-renewals and price jumps add to the dissatisfaction. Overall the trend reads as neglect and worse UX, layered on long-standing monetization anger.
AT&T Services, Inc. · Utilities
The decline followed iOS 27 and the iPhone 18. AT&T's VPN wrongly detects 'another VPN' and won't set up, and caller ID broke. AT&T also removed iOS spam-call blocking, saying iOS 27 makes it redundant. Blocking quality, logging and list bugs have been neglected. The trigger was an OS change, but these are vendor-specific bugs and a feature cut. The app is tied to AT&T accounts.
SMM service, s.r.o. · Utilities
The decline is driven by a predatory subscription model: a weekly or $50/yr paywall, trial-to-annual charges, and hard cancellation. On top of that, codes often fail and there is no backup. The feature itself is a free commodity, and many users landed here by mistake while looking for Microsoft or Google Authenticator.
Total Security Limited · Utilities
Reviews are dominated by aggressive upsells, deceptive trials and add-ons, billing after cancellation, cancellation obstacles and refusal of refunds. These are monetization dark patterns rather than product decay.
Betternet LLC · Productivity
Most complaints target aggressive ad gating, shrinking free time, a hard paywall and surprise trial charges, with secondary reliability and censorship-blocking issues.
FLOOMIX LTD · Utilities
Recent reviews mostly attack a predatory weekly subscription ($9.99/week) behind a 3-day trial, confusing cancellation, and copycat branding. The core feature works and is a free commodity.
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