Norton VPN – Fast & Secure

The auto connect turn off automatically without being turn off. I think its a bug. the protocol sometime not work well.

What a mess. Unclear screen. Can’t pick own VPN state.

I've used many VPNs, and this is the worst one I've ever tried. The connection drops constantly, or it doesn't connect at all. It freezes and breaks far too often, and the speed is also very slow. It's clearly full of bugs and fails so frequently that it's practically unusable. Norton also takes a very long time to update the app and fix these problems, and when a new version finally comes out, it often brings even more bugs. In the end, the app is useless. I don't recommend Norton VPN, and you're better off trying another one, like I did. I no longer have any of the problems I had before.

This has caused more problems than it has provided solutions. Will cancel account and move onto a better provider.

The option to toggle on/off is missing every other week or so. Has been an ongoing issue for months. Will be finding a different vpn when my subscription is up.

Constant problem actually connecting. Just says “cannot connect to server, try again later” . Digging through their support is tough but finally found the article and the suggestion is “wait and try again later”. I had tried updating the app but that didn’t work (just a pain to sign back in), new phone got it working for a bit but not for very long . If you need to connect to your VPN, try another.

Since the recent update last week, it drops connection constantly. Doesn’t matter if you uninstall, reset your network settings to factory and reinstall. The app is the issue. They added many of the missing features of solid modern vpns like nord or proton which is great however the app doesn’t work at all now on any protocol.

Used to be fantastic - now it just doesn’t work at all.

Since the latest update this week, both iPad and iPhone are regularly losing internet access. Rebooting devices does not help and so far the only way to regain connectivity is to toggle WiFi and or the Celular switch.

7

I have internet access - Norton keeps switching from connected to unable to connect.

Fine for iPhone.. the AppleTV versions sucks. You cannot select specific servers in regions, awful af. Seriously, wt actual f?!

I have been on several trips in Asia with Norton VPN and the phone locks up or stops working and connections are very hard to establish. I constantly had to turn it off to get the phone to work properly. I don't have issues with the other Norton tools. My only other gripe is that Norton has too many products for which they want extra money for even though I purchased the top line suite. In my opinion the suite should include all products. They make it a bit confusing in my opinion.

Again, why does this app continue to not work! Update, reinstall, login, reset…it’s ridiculous from a company that’s supposed to protect you.

App keeps crashing, I keep having to log in, and it’s constantly telling me I don’t have internet connection when I absolutely have it!

24 hours with problem …

Terrible app doesn’t work

After last week’s update, the app logged me out and I can’t get back in. I have deleted the app and reinstalled more than several times. Getting and entering the six digit security code has been hit or miss. If I am able to enter the code and tap “continue”, all I get is a spinning circle. Online help is totally useless.

24 July 2026 - spoke to techrep that after update it doesn’t connect at all or log me in. They basically said it was bc on their end things merged to N360 and I had to renew subscription. I paid for yearly subscription was & I can’t use!! I will NOT renew/use their products again after years of being a customer. Would not even partially refund my yearly VPN I paid for that I can’t use bc of their update. I would give negative stars if possible.

It worked well for a few days then it broke. List of complaints: It would switch to Argentina all the time regardless of what location I chose. No protection using Wi-Fi No protection with Adblockers bc Norton claim some are needed for websites to work but that is clearly how you are tracked. No auto connect available on premium plan. Stopped working after canceling auto subscription renewal due to unsatisfied with poor performance.

Works great until it doesn’t then good luck getting any help Update: They want me to upload to the same website that couldn’t help me before. I’m done with this terrible company. They can contact me directly if they want my business again. I forfeited a month of service before renewal just to be rid of them.

Don’t get what is says it provides, much like Tinder, you must pay to play at every turn… felt unsafe in the interwebs.

Wanted this to work, but every app is delayed or doesn’t work at all when enabled. You’d think you could simply turn it on and off as needed, BUT YOU CANT!! Every time I turn it off (in both iPhone settings and the Norton app) it immediately turns itself back on. Had to delete it to use my phone again.

Can’t wait for subscription to end. It’s screwed up every device I have. Inconsistent, can never never recognize the internet. It has made my life traveling a living nightmare with no access to the internet. I must keep it turned off at all times. What’s the point

So you get Norton VPN to protect you but yet by their default, all the security things are turned off? If I didn’t want the security, then I wouldn’t pay the money and I wouldn’t deal with the frustrations of downloading the program. Why does everything set default to OFF?