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TotalAV

Monetization rage Commodity APIs

Total Security Limited · Utilities · Free · v2.4.3

View on the App Store (iPhone) ↗
Review-rating drop
1.49

2026-Q2 2.94 → last 90 days 1.45, text reviews

Peak quarter
2.94

2026-Q2, text reviews

Last 90 days
1.45

text reviews

Store rating
4.58

all 72143 ratings, incl. star-only

Store gap
3.13

store minus reviews

Est. MRR
$123k

#90 top-grossing, Utilities

store 4.58 · reviews 2.94 → 1.45 · gap 3.13 store 4.58 reviews 1.45

Store ratings include star-only taps from in-app prompts, which skew high. The peak and recent figures come only from people who wrote a review, which skews low. Compare each against itself: the drop is the signal, and a big gap between the two usually means heavy rating prompting is masking unhappy users.

Average rating by quarter from 500 text reviews

2★3★4★5★ 1★ 2024-Q3: 2.56★ from 34 reviews 2.56 2024-Q3 2024-Q4: 2.61★ from 95 reviews 2025-Q1: 2.02★ from 120 reviews 2025-Q2: 2.13★ from 69 reviews 2025-Q3: 1.92★ from 50 reviews 2025-Q4: 2.23★ from 47 reviews 2026-Q1: 2.25★ from 28 reviews 2026-Q2: 2.94★ from 32 reviews 2.94 2026-Q2 2026-Q3: 1.74★ from 19 reviews 2026-Q4: 1.67★ from 6 reviews (small sample) 1.67 2026-Q4
Faint bars have fewer than 8 reviews. Text reviews skew negative versus star-only ratings; read the direction, not the level.
Show as table
QuarterAvg stars Reviews
2024-Q32.56 34
2024-Q42.61 95
2025-Q12.02 120
2025-Q22.13 69
2025-Q31.92 50
2025-Q42.23 47
2026-Q12.25 28
2026-Q22.94 32
2026-Q31.74 19
2026-Q41.67 6

Recent 1–2 star reviews

Delete TotalAV from my phone

★ · v2.4.3 · Oct 10, 2026

I want to this off my phone how do I delete it

Cancel

★ · v2.4.3 · Oct 6, 2026

I am so disgusted with you & your management. For 2 months I have asked to cancel & return pay payments. I’ve run into hard times & I can’t afford you. You are not listed in my subscriptions , I never wanted this. How many times does one have to request cancellation & how long does it take you to respond??

Horrible Product

★ · v2.4.3 · Oct 4, 2026

Not only do I have issues with licensing on multiple devices but they also won’t refund the other 11 months of my subscription after I said I’m unsatisfied with the service.

Horrible!!!

★ · v2.4.3 · Oct 2, 2026

TotalAV took all of my information and gave me nothing in return. I attempted to talk to a live person and was ignored. I am concerned that this company seems to be a scammer who will misuse my information. Please beware!!!

Refund

★ · v2.4.3 · Sep 24, 2026

Refund requested

Waste of money

★ · v2.4.3 · Sep 19, 2026

I downloaded it to scan for and prevent malware. Then after I paid, I realized the scan doesn’t actually detect malware on an iPhone, or really do anything useful. I deleted it within 20 min but and still out $19. Don’t bother.

Charged $

★ · v2.4.3 · Sep 17, 2026

Unable to get TotalAV…cancel it

Tricky ad ons

★ · v2.4.3 · Sep 15, 2026

Very deceptive ad ons.we signed for a trial then charged full price for an ad blocker we didn t want

I can’t use what I paid for

★ · v2.4.3 · Sep 15, 2026

I was charged $129 and when I tried to use the app, they want more money from me! Not happy about it!

Not a good one

★ · v2.4.3 · Sep 12, 2026

This product is billing me every week

Cancel subscription

★ · v2.4.3 · Sep 2, 2026

I do not like and I do not want this app and keep billing me $11 every day that I credit for two days

Dissatisfied

★ · v2.4.3 · Aug 28, 2026

I canceled months ago and I canceled disatisfied. And they’re still billing me they have bad business practices and steel from customers

Bad News

★ · v2.4.3 · Aug 23, 2026

Upon first use you are offered Ad-ons to complete your coverage and told your coverage is lacking. Almost impossible to cancel.

Rip off total

★ · v2.4.3 · Aug 14, 2026

Is just total scam the take you money and rip you off stay out of

Fake scam be careful

★ · v2.4.2 · Jul 25, 2026

Scam

Not working properly

★★ · v2.4.2 · Jul 23, 2026

Cancel purchase

Lyn Greene

★ · v2.4.2 · Jul 8, 2026

You are liars! I hate you. You know you intentionally erased all my photos from 2012 to now. I told you I would sue! Im ready to sue you right now!

Hola

★ · v2.4.2 · Jul 6, 2026

Ferns

Very Disappointed

★★ · v2.4.2 · Jul 3, 2026

I am very unhappy. I decided to come back to this virus program that I tried 20 years ago when nobody else would. It was $19/year for everything, including the VPN, web browsing security, ad blocker etc. Now they want $99 per year or they’ll nickel and dime for each service that they want to add to your account. I don’t love the competitors, but you should try to be more aggressive and kinder with your marketing methods! God bless.

Scam

★ · v2.4.2 · Jun 29, 2026

From what I can tell it’s nothing more then an automated filter of previously identified bad sites

Review

★ · v2.4.2 · Jun 22, 2026

I tried it but I decided not to keep it total av I reached out and said I wanted to cancel subscription but the won’t cancel it and it keeps charging me

Logging on

★ · v2.4.2 · Jun 17, 2026

My safari wont let me use browser, spam, etc. every time I try it won’t take password , excuses!!! I want my money back , what good is the app when I can’t use it?????

Wrong info

★ · v2.4.2 · Jun 11, 2026

Paid $1.99 for trial but all the options are locked till u pay the original subscription cost. False Discription of trial access.

Charged

★ · v2.4.2 · Jun 9, 2026

I h ax be been charged for this service for since 4/14 of 24. I don’t even know who you are. I don’t know what y’all do and I am old and I did not know how to check my subscriptions. I have canceled all of them for the last 60 days that’s as far as I can go back, but you guys have ripped me off for a lot of money and I am going to tell the world about it because this is nonsense. I didn’t even get to get my medicine pill because you guys charge me for something that I did not authorize. I did not say to get or anything. I never ever authorize to put this on my phone and so I wanted to let you know how bad of service that you really are and if you’re taking advantage of the senior citizens, you have a great day. Connie Peirsol and I better not see any more charges from you guys on my phone or asking me to pay anymore because you’re not getting a sent from me. I hope you have a terrible day.

Don’t Go Here

★ · v2.4.2 · Jun 7, 2026

There are apparently no humans involved at TotalAV. Forget correcting a problem. You will get stuck with the check no matter what.

The opportunity

What would it take to build a viable competitor, what would it cost to run every month, and a prompt to get started. Generated from the reviews on file; one LLM call per brief. Set ANTHROPIC_API_KEY for a real brief; the stub only fills in a template.