5 matches
Octopusapp Inc · Business
Most complaints concern reliability: crashes, slowness, no offline support, lost time entries and notes, broken notifications, and disruptive UI updates. A secondary theme is anger over payment holds, fees and pricing ($60–$400/month), plus the forced in-house processor, which are monetization issues. The field service CRM feature set is itself a commodity.
Zenvoice Inc. · Business
Most complaints are about repeated price hikes, invoice caps and paywalled features, plus a switch from paid app to subscription. Backend bugs and poor support add to the decline. The feature is a commodity, and users say they are actively leaving for alternatives.
Wave Financial Inc · Business
The decline is mixed. The largest share comes from Wave Payments holding funds, plus nonexistent human support, but many reviews also describe free features moving behind a paywall, forced subscriptions and refund disputes. Recent updates also broke saving invoices and signup. The core invoicing and bookkeeping software is a commodity.
Joist Software Inc. · Business
The decline is driven by the app moving from free to paid, repeated price increases, monthly document caps, features shifted to an Elite tier, and records locked after cancelling. Billing errors and poor support add to it, while users still call the core estimate and invoice tool good and replaceable.
Invoice2Go, LLC · Business
The decline is driven by the payments business (Bill.com integration). Opaque risk audits close accounts, hold funds and cut off data access, alongside repeated price hikes and billing abuses. Some bugs exist, but core invoicing is a commodity that users are actively leaving for Zoho and QuickBooks.
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