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PLAUD LLC · Productivity
Most complaints target the subscription on top of a $159–$400 device: minute caps, a pricey unlimited tier, new paywalls, ads, and hard cancellation. Product rot adds to it, with a disliked UI redesign, removed speaker labeling, weak exports, sync bugs and summary failures. Hardware lock-in keeps owners partly captive, but the transcription and summary features are commodity.
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