Eatr: Tasty Cooking Recipes

I put a stop to my plan and the billing is still active.

I canceled the trial the same day, and I was still charged and was denied the refund even with proof!

This app is a pain to navigate - simple it is not - it’s taken two days to try setting it up and it still isn’t working right. Tried swapping meals and found both the origiginal meal and swapped meal ingredients on the grocery list - that’s just one glitch!

Paid for Eatr app by mistake. Their refund policy is preposterous? Immediately contacted and cancelled future payments. Contacted Eatr about refund. Their policy was that I needed to use the services for two weeks and take part in the meal planning and app features. Then, send screenshots of those two weeks of app use in order to receive a refund. When I complied and sent them screenshots, they would not refund my money. They claimed that, because I used the app and created meal plans, they had to charge me. Well, hello, you told me I HAD to provide screenshots in order to process a full refund. This was the most frustrating customer service I’ve ever dealt with. If there were a zero star to give, that’s what Eatr would get. There are better apps to track meals and offer diet plans out there.

App automatically subscribed n billed for advanced options while checking out on 1week trial subscription. No option to delete the payment method either

Beware- I reached out to cancel this as they kept trying to charge my card. I used a free trial then cancelled, yet card was attempted numerous times and finally went through. More emails, they would take care of it, I should be refunded, then another charge today, I sent a screenshot of the cancellation but was told that they would not refund the money as I had used the app— my usage being I downloaded it again so I could log in and verify that I had cancelled. Almost 3 months I have been fighting them to stop charging me— I had to cancel my bank card and order a new one as they would not stop. Just be careful and k ow that if you want to cancel it probably will not happen until they charge your card a few times. You are also charged internation card charges— lesson learned for me!

Даже если я прописала всё вручную, он всё равно высчитал всё не правильно

Very bad, cheat

I canceled my subscription because I didn’t need the app anymore and sent multiple emails and they just pulled $60 out of my account

Not as advertised very expensive.

Don’t get it

This program seems more interested in trying to sell you subscriptions than monitoring your food intake 1 star

It’s a scam. They’re using Instagram ads to sell features that don’t work. Absolutely nothing they advertised actually functions. It’s just a recipe collection—nothing more. The nutritional data is buggy; meal calculations and plan generation haven't even been implemented. I can't even be bothered to write more about it. I should probably sue them for fraud, but I just don't have the energy.

Keeps charging my account a stupid amount and no way to cancel.

It’s one of the worst every month they’re charging me 80 dollars and I’ve been canceling the subscription for a month

I signed up for the free week only to be charged for a full month and nobody responds to email

I signed up for the app and paid for the subscription bc there is no free trial, fine. The problem then was when i logged in for the first time there was a button to press “continue to all guides” so I pressed it and the app charged me $49.99 without even having to confirm the purchase. Support has been rude and very unhelpful. Beware of this app. It’s clearly just a scam to get money from people.

App doesn’t work. I cancelled and they kept charging me $60. I have tried to stop payments and froze my card but i need the card so i unfroze it. But every time i did it, they would charge me. No customer service whatsoever!!!!

Not a user-friendly app at all. It doesn’t make it easy or clear to cancel your subscription. I have tried to cancel multiple times, yet I keep getting charged. I was charged again even after I thought the subscription had been canceled. An app should make managing and canceling a subscription simple and transparent, not frustrating or confusing. Very disappointing experience.

I just paid 19.99 but now it wants more money? This is not very user friendly either and I can’t find where my account info is. hoping for a refund!

After completing all of the intake info-it made a meal plan with everything I told it not to- selected vegan and gluten free- meals included meat and bread. False advertising and no response from customer support.

I signed up for a subscription on August 14 2026. This included a one week free trial. On August 20, following instructions, I sent an email requesting that my subscription be cancelled. It is now Aug 30 and they still haven’t cancelled my subscription.

You pay right up front without seeing what you get! I thought it would be a 3 day trial or something before charging you a whopping $60.00 bucks.

يا اما ترجعون حقي كله ولا اقدم عليكم هيىة الفساد الان ينلغي حسابي من عندكم

Be very careful before subscribing to this app. I have been trying to cancel my subscription, but the “Manage Subscription” page in the app does not work, it just shows a completely blank screen, so there is no way for me to cancel it myself. I contacted their support email multiple times asking them to cancel my subscription and received no response. I then found another contact email and reached out there as well, and I still haven’t received a reply. Despite all of this, they are now attempting to charge my card $40. It should not be this difficult to cancel a subscription. If your cancellation feature isn’t working, the very least you should do is respond to customers who are contacting you for help. I have screenshots of the broken cancellation page and records of all the emails I sent requesting cancellation. This experience has been extremely frustrating and I would not recommend subscribing.