Tinybeans Private Family Album

It wouldn’t ever let me upload photos and it wouldn’t let me go past that page to even look at anything else on the app

Hello! Just checking in to see when landscape mode may be available on the TB iPad app. I would really like to use my iPad Pro keyboard. Thanks! Still waiting on landscape mode on iPad, and it would be nice to be able to scroll faster when adding photos many months in the past.

In the most recent upgrade they removed picture captions from the upload page (which means you have to add them after you upload) and removed the dates from your pictures so when you’re uploading you can’t tell what day your picture was taken. It’s made the app so cumbersome I’m considering canceling my subscription. I hope they will fix this soon because I’ve loved Tiny Beans for the past 8 years!

Love the app, hate that the company sends constant notifications asking for pictures to be uploaded. No one wants emails every day!

The new update sucks. I can’t tell what date i took the most recent pics i want to upload until after i choose them.

New update is awful. So hard to navigate. Did anyone QA this at all?

The newest GUI removed the ability to see the date of the pics when uploading, captions must be made with very small pictures (hard to see which was which), and the upload button seems to have disappeared unless you do this silly dance of canceling and uploading again. Please take it back a revision for ease in use.

This app is very frustrating to use by grandparents, who are already not necessarily adept at apps on phones and other devices. I do not want to see adds and it is constantly showing them, but the only way around seeing them is to buy a subscription. And if you are just trying follow your new grandchild, I don’t think requiring a $75 subscription to avoid ads is a viable solution, at least not in our budget. It’s great for the company though! That is why I am giving this app two stars.

They want $75 a year when it used to be free. I HATE them with a passion. Everything that used to be great SUCKS now and this is one of those things. I would never pay for this because the app doesn’t work half the time anyway. It crashes when you’re loading a bunch of photos at once and it’s a huge waste of time.

It’s no secret most apps are basically modded browsers. TinyBeans implementation is about as lazily average as you can get. Like when you click on support it brings you to their site support pages, but then you aren’t logged in and so the authentication loop begins. Also, if tinybeans is emailing my family and friends every week with images of my kids referenced from their server, it ain’t secure - anyone can see the photos. Finally - and this was the big one for me - when the March 25 newsletter’s lead article is “An Astro Compatibility Chart for Kids & Parents” and they didn’t respond to my repeated inquiries asking if this was an early April fools joke, despite claims that they are a customer responsive company. tinybeans doesn’t deserve my money. EDIT: three years since I requested and received confirmation that my account and data were deleted, there are still pictures of my kid available on their site.

No notice to my email or on the app it would no longer be free. Log in today and have to pay. So disappointed. Edit: My MIL paid for a year and repaid when it was up a few months ago and there must have been an upgrade and bumped me down to the free plan out of nowhere when we paid for the year plan. Can I rate below 1 star? Update -1000 stars as I went to find a specific memory that I downloaded here as my main storage app years ago when my kids were babies and you now have to pay to see your old memories you downloaded when it was free and when my MIL paid for a few years. Insane. I need to pa to get my previous memories back. 🤬😡

Constant nagging to “add to my Tinybeans” drives me insane! I DON’T HAVE A TINYBEANS OF MY OWN! I just use it to follow others’ kids who live far away!

I paid for a subscription but the app is limiting my posts. I’ve reached out to their “support” twice and received no help.

We've been using Tiny Beans for a few years. It is a service that allows us to upload photos of our kids, and it then organizes them by date. It also allows us to share photos with our extended family like a private social media page. We have honestly loved it though it is really just a private facebook page at best. We've had a premium membership for a year or two which was $40 per year. However, they just announced a price hike to $75 per year. Not wanting to pay the higher price, my wife and I decided to cancel. THIS IS WHERE THE FRUSTRATION STARTS. The cancellation page is easy to find, however, when you hit cancel subscription, there is a pop up offer for a discount to get you to stay. The options are "Send me the offer!" or "Cancel Subscription". Neither button works. Frustrated, I look for payment options to try and delete my credit card from the account. No visibility for the card on the account. Even payment history just has XXXX instead of the card number. There isn't even an option to swap to a new card. So I look for a phone number on the page to call. No phone number. No readily available email, though I did eventually dig one up. Our renewal date is in a week, and I have no recourse to stop the payment other than cancelling my credit card. Do not subscribe to Tinybeans! If you do, do it through the Apple App Store or Google Play so that cancellation is streamlined. It was a great service that we have recommended to friends in the past, but now it seems like a scam site. I believe they came under new ownership during the time that we have had them. Stay away!

Been using tiny and for years and we love it for keeping memories of kids. But I can’t share memories anymore. When I click on share, a window pops up but it’s blank and I can’t go any further.

I have used this service for 7 years, and every year the quality goes down. Now the free plan is so restrictive that I’m locked out of my account. I tried to upgrade and they happily take the payment but don’t actually give me access to my photos. One year they charged me for the same service twice and balked when I asked for a refund. Great idea, poor execution, questionable business practices. There are better options, at least for now.

The product is fine. It's not great, it does the bare minimum. The frustrating part is that the price will increase without any added benefit. And you receive ads in the app when you open it. I think I started paying $4.99/month, and now I pay $7.99 and I don't get anything more of value. And there's an ad that takes over the screen every time I open the application. I wish they'd have stuck with just having a solid product instead of trying to milk every possible penny from everyone.

You need to know people’s emails to invite them to view your album. This is the only way?! What is this, 1997???

I know the Elderly are bad at technology. But half the people I invite get an email with a password and when they open the app they are promoted to enter the password and boom they’re connected. The other half end up on their own island completely disconnected from our family’s page and I have no way to help them as their experience is radically different from that of my own. The developers have to understand for parents trying to share pictures but protect their children we are already inconveniencing our confused and elderly loved ones. It needs to be so user friendly an 80 year old can do it.

This was the best app ever when I started using it in 2020. Totally free! Then they started charging. Understandable that at some point it would happen. The next year the price DOUBLED! So I opted for the free version with limited uploads. Now they say my storage is full and I can’t even see the photos I had or upload new ones. I definitely regret recommending this app to so many other moms.

It is evil capitalist garbage to suddenly require payment to access my own family photos. My family has been leaving photos and comments for years. Now they’re hidden until I pay. Absolutely sinister corporate nonsense. BEWARE!!

I requested reimbursement

We loved tiny beans when we first downloaded. We used it to share photos from 2014-2024 and had great experiences but now the app said out album was full (no previous mention of a limit) and we have to pay to upload anything new. What’s worse is we now no longer have access to look at older photos we’ve uploaded. They are archived and not visible unless we pay. Seems like they offered free services to get you hooked and now are gouging us that years of photos are posted, basically the sales strategy of a drug dealer.

A great idea for a platform but like all others, it gets worse every year. Once we had to start paying I thought it would be worth it, and that’s when the ads started. So aggressive now! And it glitches and refreshes and bounces that it makes scrolling thru photos difficult, which was the whole point of the app!

We have been using this app for about 10 years and now all of the sudden we cannot add any photos or access any previous photos from the past decade. Our photos of our childrens’ births and early years have been effectively stolen by Tiny Beans