Load issues
★ · v6.9.1 · Sep 2, 2026Load issues persist even after restarts
Investor's Business Daily, Inc · Finance · Free · v6.12
View on the App Store (iPhone) ↗2015-Q3 4.75 → last 90 days 3.39, text reviews
2015-Q3, text reviews
text reviews
all 8645 ratings, incl. star-only
store minus reviews
#61 top-grossing, Finance
Store ratings include star-only taps from in-app prompts, which skew high. The peak and recent figures come only from people who wrote a review, which skews low. Compare each against itself: the drop is the signal, and a big gap between the two usually means heavy rating prompting is masking unhappy users.
| Quarter | Avg stars | Reviews |
|---|---|---|
| 2013-Q1 | 4.71 | 7 |
| 2013-Q2 | 4.00 | 2 |
| 2013-Q3 | 4.58 | 24 |
| 2013-Q4 | 4.47 | 15 |
| 2014-Q1 | 4.60 | 15 |
| 2014-Q2 | 4.20 | 5 |
| 2014-Q3 | 5.00 | 2 |
| 2014-Q4 | 4.40 | 5 |
| 2015-Q1 | 4.80 | 5 |
| 2015-Q2 | 4.50 | 4 |
| 2015-Q3 | 4.75 | 8 |
| 2015-Q4 | 4.75 | 4 |
| 2016-Q1 | 2.75 | 4 |
| 2016-Q2 | 3.00 | 2 |
| 2017-Q2 | 2.80 | 5 |
| 2017-Q4 | 3.00 | 2 |
| 2018-Q1 | 4.00 | 4 |
| 2018-Q2 | 1.50 | 2 |
| 2018-Q3 | 5.00 | 4 |
| 2019-Q1 | 4.33 | 6 |
| 2019-Q2 | 3.78 | 9 |
| 2019-Q3 | 4.60 | 5 |
| 2019-Q4 | 3.79 | 14 |
| 2020-Q1 | 3.50 | 2 |
| 2020-Q2 | 3.13 | 8 |
| 2020-Q3 | 3.30 | 23 |
| 2020-Q4 | 3.72 | 18 |
| 2021-Q1 | 3.50 | 8 |
| 2021-Q2 | 4.36 | 14 |
| 2021-Q3 | 4.54 | 39 |
| 2021-Q4 | 4.23 | 13 |
| 2022-Q1 | 5.00 | 7 |
| 2022-Q2 | 4.00 | 7 |
| 2022-Q3 | 4.50 | 10 |
| 2022-Q4 | 3.53 | 19 |
| 2023-Q1 | 3.81 | 16 |
| 2023-Q2 | 4.60 | 10 |
| 2023-Q3 | 3.78 | 9 |
| 2023-Q4 | 5.00 | 6 |
| 2024-Q1 | 3.65 | 20 |
| 2024-Q2 | 4.00 | 13 |
| 2024-Q3 | 4.67 | 6 |
| 2024-Q4 | 4.50 | 6 |
| 2025-Q1 | 3.67 | 3 |
| 2025-Q2 | 4.20 | 5 |
| 2025-Q3 | 5.00 | 5 |
| 2025-Q4 | 1.33 | 3 |
| 2026-Q1 | 2.34 | 41 |
| 2026-Q2 | 2.53 | 17 |
| 2026-Q3 | 3.37 | 19 |
No low-star reviews on file.
Load issues persist even after restarts
Bugs galore. All the time.
It’s laggy, using different dataset therefore no consistency between app and web version
List never loads. I usually delete the App and reinstall to get it to work.
Too many bugs remaining
When it works it’s great and useful but continues to have problems loading data, especially my lists. Have to often delete app and reinstall just to get to load. Very frustrating for the price.
Stock ideas never loads unless I delete and reinstall the app. I’ve had to do this numerous times and the issue returns each time after a few uses. The “screens” tab has the same issue. There are so many other bugs also and this is just on the iPhone app version. And don’t get me going about the iPad version, wow that has completely been ruined. For $149.95 a month you would have to be a fool to accept these issues.
Had probably the worse customer service experience I’ve had anywhere. Purchased and was charged for the app through my phone and it didn’t work at all, reached out to them and after being on hold for awhile finally someone answered and said that I should have bought it from the site not the phone, and that’s why it didn’t work. I was like why would you bother selling it through the app then and they basically said it was my fault for not buying through the site. The product is good for screening stocks, which is important but everything else about it is terrible.
Main page and my list never loads. App has went down hill lately
The app does not have chart patterns or stages. Given this is what I primarily use MarketSurge for to outperform the market, I find this app very ineffective.
iPad is awful to use Market surge on. The have destroyed the app. It’s been two months. Constantly crashes and you need to reload watchlist with indices no longer working from lists.
Used to be great, then they ‘updated it’ now it’s horrendous. Still no dark mode. Glitches all the time. News function is essentially worthless. Half the things don’t work when you’re in the app. I am not renewing, for $150/mo this should be way better.
example, weekly, daily or monthly charts do not show RS Rating. Please bring it back on chart. Old way of going thorough table was very good with all applicable data points neatly organized in boxes with last 8 quarter earnings and sales underneath boxes above it was perfectly arranged data box in the older version. Please bring it back. Industries used to have RS rating on their charts in legacy version. Please bring it back. Industry used to have weekly volume % change on weekly chart underneath the weekly price and price change %. Now it is only weekly volume number without percentage weekly volume. Please bring it back. New app does not allow to swipe through stocks or industries if list has more than 100 tickers on it. Please bring back swipe feature to Left and right to go through charts. List sorting option now lacks sort by “flag” or “date added” feature. So we can’t sort the list by flag in the app. It is possible on desktop version. Please add sort by “flag” and “date added” options back on mobile app. “Date added” sort option is not on desktop version either. Please add it at both mobile and desktop version Please bring back above things from legacy version. those things make market surge unique and above all other charting services and software. It’s truly an edge to have those features. So please bring them back. We will truly appreciate it!
So they have forced a new charting system on us and it’s fraught with issues! I spent hours putting together my buy list to take advantage of the follow through day and my list was deleted. This horrible decision by them to change their charts has cost me tens of thousands of dollars. I’m disgusted with MarketSurge!
Disappointing that the charts have been down
My inbox has not recovered since I signed up for this service. They sold my email and I get bombarded with spam every day. Dozens of emails. And I have no way to stop them.
New version does not allow annotations. You should Not have released it. The old version was fine.
Dow jones needs to sync the app with MarketSurge. Avoid market search to they fix thinking problem with the app and market search and they translate to the new market search and fix the list problem synchronization with the app.
Just forced to do an update and now nothing works. My lists are gone, favorites are gone. Even sort order doesn’t work any more. Various system generated lists used to show up in the order of new additions to the list. Now that doesn’t work either. Please fix it!
Until the upgrade is completed it’s a disappointment. I’ma longtime user and count on it to make decisions every day.
We just got new version, key functions like quarterly data missing. What a bad upgrade.
MarketSurge mobile app automatically updated making it useless. Nothing functions as it should
So called upgrade a couple of weeks ago screwed things up. I would have given a five star rating prior to 2/15/26
Since recent update can’t sort lists, by industry group for example, making you review or scroll through charts you would normally screen.
Market Surge new app omits important quarterly data .. why????
What would it take to build a viable competitor, what would it cost to run every month, and a prompt to get started. Generated from the reviews on file; one LLM call per brief. Set ANTHROPIC_API_KEY for a real brief; the stub only fills in a template.
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