← All fallen apps

Cozi Family Organizer

Product rot Self-contained

Cozi · Productivity · Free · v2026.08.28

View on the App Store (iPhone) ↗
Review-rating drop
0.43

2025-Q3 4.86 → last 90 days 4.43, text reviews

Peak quarter
4.86

2025-Q3, text reviews

Last 90 days
4.43

text reviews

Store rating
4.81

all 401151 ratings, incl. star-only

Store gap
0.38

store minus reviews

Est. MRR
$140k

#76 top-grossing, Productivity

store 4.81 · reviews 4.86 → 4.43 · gap 0.38 store 4.81 reviews 4.43

Store ratings include star-only taps from in-app prompts, which skew high. The peak and recent figures come only from people who wrote a review, which skews low. Compare each against itself: the drop is the signal, and a big gap between the two usually means heavy rating prompting is masking unhappy users.

Average rating by quarter from 500 text reviews

2★3★4★5★ 1★ 2025-Q3: 4.86★ from 14 reviews 4.86 2025-Q3 2025-Q4: 4.02★ from 107 reviews 2026-Q1: 4.17★ from 148 reviews 2026-Q2: 4.19★ from 96 reviews 2026-Q3: 4.46★ from 119 reviews 2026-Q4: 4.50★ from 16 reviews 4.50 2026-Q4
Faint bars have fewer than 8 reviews. Text reviews skew negative versus star-only ratings; read the direction, not the level.
Show as table
QuarterAvg stars Reviews
2025-Q34.86 14
2025-Q44.02 107
2026-Q14.17 148
2026-Q24.19 96
2026-Q34.46 119
2026-Q44.50 16

Recent 1–2 star reviews

doesn’t let me sign up

★ · v2026.08.28 · Sep 29, 2026

doesn’t let me sign up and tells me to check my name and email again? i’ve never used this app before

Appointments Are Dropping off

★ · v2026.08.28 · Sep 14, 2026

After noticing appointments are not staying on the app, I asked the Cozi support if there was a way to determine if someone is deleting the appointments or if they are falling off. I was told there isn’t a way to track that information. I have had way too many fall off of the calendar this year. Even though I confirm them with staff after entering them into the calendar. I am choosing not to renew my gold account at this point. No issues until 2026. Cozi’s response: Cozi responded to your review of Cozi Family Organizer Cozi Family Organizer Cozi "Hi, We're sorry for any issues or concerns! Cozi doesn't offer a calendar tracking feature that would enable you to identify who in your account made changes to the calendar or when, and we've reiterated your request that we add this feature in the future. For now, though, any events that you add to the calendar with an online connection will remain in the calendar unless you or someone else in the account manually deletes them. There's no known reason for events that have been saved with an online connection to be deleted other than if someone in the account deletes them. We apologize again for any issues you're having, and if we can help further with this or with anything else please reach us again at cozi.com/contact-us so we can try to help further. Thanks, Cozi" I confirm my appointments are saved in the app before I leave the office. It has nothing to do with an online connection as these appointments show in the app before I leave the offices (with a wifi connection) and if they are in the app and saved they shouldn’t be randomly falling off the calendar, no issues until it just recently started happening this year. I would have missed my appointments had it not been for a text message from the provider’s office.

Too many changes

★★ · v2026.08.28 · Sep 11, 2026

It seems like all the update are pushing more AI into this app and every time I figure it out it changes again. Also it doesn't link with alot of other apps like Alexa for my calendar reminders. I've been using Cozi for a decade but not sure I'll renew next year. If I have to input everything twice I might as well just use Google Calendar ever if I don't like it nearly as much.

Requires $80/yr subscription to use

★★ · v2026.08.20 · Aug 25, 2026

I was really disappointed with this app. Even after paying for the Gold subscription at $30/yr, most features were still locked and only available at the $80/yr subscription. Crucially, the gold package does not allow for Importing from an existing calendar. So it was basically useless. It does offer a chores feature. But there is only one view - kids cannot view just their own chores.

Looks great on apple, terrible on pixel

★★ · v2026.08.20 · Aug 24, 2026

This app looks and works completely different based on if you are using an apple or pixel device. The Apple version allows you to do all the things I would expect to be able to do for an app I paid for, but when I saw what it looks like on a Pixel, I’m just so surprised. The calendar doesn’t allow you to view individual days like the apple version, there are no color markers, and overall I just can’t believe I paid for it to look terrible on 1 of the whole 2 phones I needed it for. Will definitely be looking into other calendar apps in the future.

biweekly

★ · v2026.04.17 · Aug 20, 2026

please add a biweekly repeating option

Bad

★ · v2026.04.17 · Aug 17, 2026

Charges you to plan 30 days in advance.

BS Log in system

★ · v2026.04.17 · Aug 14, 2026

I don’t know if I’m stupid but I couldn’t log in correctly for the life of me for this app. My mom now blames me for constantly missing events and not knowing addresses when I physically cannot get it. She then believes this app never wrong and when I tell her she doesn’t believe me. Please help

Widget Doesn’t Work

★ · v2026.04.17 · Aug 9, 2026

The widget always says I’m signed out even though I’m not.

Used to be great

★★ · v2026.04.17 · Jul 31, 2026

I have used this app for probably 10 years. But they only changes they’ve made are to take features away that are necessary. Other calendars are way ahead of this one and unless cozy adds more features and filtering options, they are gonna be left behind. I’m currently shopping for a different app.

Attachment File Feature

★ · v2026.04.17 · Jun 11, 2026

The feature that is needed, the most is the ability to upload and attach files screenshots and photos to the events that you are putting in the note feature is good, but it could be so much better if it allowed the functionality to include screenshots, photos and files I’ve been requesting this for over two years

Recipe Adds Faulty

★ · v2026.04.17 · May 30, 2026

Have paid subscription. Cannot get recipe url to save.

Lots of bugs lately

★★ · v2026.04.17 · May 21, 2026

Items disappearing off lists, items checked off on one list but not checked off on the other person’s (all while on a good connection)

Premium

★ · v2026.04.17 · May 6, 2026

You should have a monthly charge so not locked in for a year

Not android compatible

★ · v2026.04.17 · May 2, 2026

There’s no color coding on the calendar for android users making it less functional for some members of our family.

Lousy Layout

★ · v2026.04.17 · May 2, 2026

Layout sucks, too hard to find tasks and delete them. Mind you, I’m 27. Not some old boomer. The layout of this app is just absolutely horrendous and editing or deleting stuff is like going on a scavenger hunt with no list of items or clues to find the items.

Deletes list items

★ · v2026.04.17 · Apr 25, 2026

The entire point of the app is shared lists, but sometimes it randomly deletes items after you add them. It also has a lot of ads and a clunky UX, but that would be okay if it worked to maintain shared lists. Unfortunately it doesn’t.

No customer service

★ · v2026.04.17 · Apr 22, 2026

I’ve used this app since 2012, 14 years!!!! Has been amazing, but had an issue and the help link immediately sends you to a blank web site but won’t let you click the links within the help page on the app. I’ve been charged twice! $39. So if it doesn’t get resolved, they may have charged me $78, but it’ll be the end of our 14 year relationship and they won’t get any more referrals from me.

Recent Bug Makes It Unusable

★ · v2026.04.17 · Apr 20, 2026

My husband and I downloaded Cozi in 2021 and it’s been our go-to grocery app for years, but in the past couple of months it has stopped being useful — I will add something and it will vanish when my husband refreshes his list, or I will delete items that will reappear when he opens his. The solution has been for him to be the only one updating the list, which defeats the purpose of the app in the first place. Currently scouting out other apps that are similarly simple but that actually work.

Is this a joke?

★ · v2026.04.01 · Apr 8, 2026

The app won’t even work whatsoever, I can’t type anything. Nothing opens up… once you reopen it. It’s a black screen. Garbage. It’s probably all fake reviews on here.

Freezing

★ · v2026.04.01 · Apr 8, 2026

I just downloaded the app today, paying for the yearly subscription and I go to write in my 3rd date of events and the app keeps freezing. Why would I pay for something I can’t even put dates into? I’ve deleted the app, reinstalled it, fully updated my phone, turned it off and back on and it still freezes. It’s the only app giving me issues. Not worth being free, definitely not worth a subscription.

Constantly Freezing

★★ · v2026.04.01 · Apr 7, 2026

This app would be revolutionary if it actually worked. Every time I click “add an event” the app completely freezes. I cannot click cancel or save. Just totally frozen. I completely close out of the app and go back in and the same exact thing happens again.

Total Garbage

★ · v2026.03.23 · Mar 31, 2026

Why should I have to pay to see a calendar? I will not pay I will find something better.

Clunky app and spotty functionality

★★ · v2026.03.23 · Mar 29, 2026

Great app when it works. However, when it doesn’t work it’s completely worthless and infuriating. Half the times i try to use the app it either won’t let me move ANYTHING or when i try to cross something off the list it shows crossed off then reverts back to not being crossed off. These issues defeat the purpose of a to-do lists when i have to constantly go back a re-cross off completed tasks because it didn’t “stick” and when I cant re-organize my lists, it takes exponentially more time to scan through it checking if i already added something or not. It crashes from time to time but the biggest issue is with loss of functionality making this an app efficiency drain.

Changed

★ · v2026.03.18 · Mar 22, 2026

I used to love this App but not I have to restart it every time I want to scroll to a future date.

The opportunity

What would it take to build a viable competitor, what would it cost to run every month, and a prompt to get started. Generated from the reviews on file; one LLM call per brief. Set ANTHROPIC_API_KEY for a real brief; the stub only fills in a template.