Quicken: Budget & Track Money

Unfortunately I can't use the mobile app any longer. I don't see well and I cannot zoom the text. I can only use the web app now. Having just a little large and or darker text would be helpful.

This app is a mess. Takes a ton of time to set up with banks, payment. And then it’s worthless.

Simplifi is SERIOUSLY bug ridden with bugs passed off as features. It is very common for recurring series and bank synchronization to add erroneous transactions, delete correct transactions, AND remove future transactions all in one step, forcing me to clean up the transaction mess, then figure out what future transactions may or may not have been deleted. And THIS is just ONE of number of serious bugs I have had to contact support to fix. Each attempt to fix results to HOURS of my time wasted proving the problem exists, then WEEKS waiting for bug fixes.

I have to constantly enter data manually because the app pits items in the wrong category or duplicates entries already entered. Also problems logging in and it says to contact support, but they are closed and there’s no way to send a message or put in a ticket to get help when they are back. Really clunky, buggy, and not user friendly app.

I’ve been waiting for a fix on my main bank for almost a month. Every time I contact they just say there’s no updates. Going to use something else.

You can’t create rules to automatically categorize transactions without further review on the mobile app. It has to be done on a web browser. If you try to access via a browser on the phone, it automatically opens the app. Don’t buy this unless you want to have to run to your computer multiple times a month to create a rule for a new transaction. Why don’t they just tell you this so that you don’t buy it and invest your time unnecessarily?

Both the mobile app and the desktop app are incredibly glitchy. Duplicate transaction glitches, glitches when canceling subscriptions, recurring transaction series glitches, graphics glitches and syncing glitches (both between mobile-desktop and with banks). It is consistently a chore to use this app. Your money would be much better spent on a different service. I will be switching this coming month.

I am a multi-year user of Quicken Simplifi since Mint shut down, and while it took time to get it up and running I am very happy with the service on desktop. The mobile experience was fine but recently has turned abysmally slow. They need to fix this ASAP. Currently it’s broken. I tried logging out to reset the local cache and it’s been spinning for 25 minutes on the login page. Before, each transaction took 15-20 seconds to update any changes.

Every single time I create a rule I have to click do not ask me again. So if I create 30 rules, I’ve gotta click don’t ask me again 30 times seems pointless. Also, when I’m trying to go through all the uncategorized expenses it switches me to another list after our updated transaction so then I have to go back to select the list uncategorized again and start the process over. Both of these issues need to be fixed.

Honestly the app sucks it needs to re authorize all my banks every 24 hrs and it practically useless. I wanted an automated expense tracking with all the ai it shouldn’t be hard but this app has made budgeting more difficult Simple 1 min tasks turn into hr long trouble shooting

I love this app, but whatever update was made recently has affected the quality of the display. Both my iPhone and iPad have been affected. Hopefully a fix is coming soon?

Application is limited and requires a ton of work to set up and then to sift through entries from several inputs and categorize them all.

Takes days for financial information to be updated. Every time it notifies me I am already well aware of the transaction from days to weeks ago.

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I’ve been trying to link my bank account for a couple weeks now, and I keep getting the same error message FDP-102. I’ve changed my bank password to get rid of the “special character” I uninstalled the app and just reinstalled today and I get the same message. I give up

A waste of time and money.

I had Mint, which was awesome. Quicken bought them and did not learn from them. The app is not intuitive. You need a degree to figure out how to get everything to work.

When it works, it’s a great app. But, twice in two weeks I’ve been logged out of my Quicken account and Simplifi for no reason. The first time, I had to spend over 90 minutes on phone support to regain access. They said sometimes the app doesn’t like VPN, firewall, etc and to turn them off. If this app can’t figure out how to work with normal online safety procedure, I don’t know what to say. Today, I’ve been randomly logged out again and Quicken won’t take my password. I refuse to spend more time with support. Luckily, I’ve just found another equally useful app that begins with M. Successfully added my accounts and then canceled my Quicken subscription. As well, there is not sufficient foreign currency support. This is an essential feature for me.

Stop using AI.

It’s ok. I still find the need to use a spreadsheet. I’d like to personalize it and can’t. It’s very limited to what it will do for me and how to function. Probably won’t stay with it

This application does not offer a free trial, but Quicken claims that they offer a 30-Day Money Back Guarantee. I thought “what the heck, I could try it and if it doesn’t work for me, then I can get a refund.” I was initially excited to use the application but was kinda met with a a budgeting system that doesn’t work for me. I wouldn’t have minded trying to learn how to use the app, but there were some annoyances with using it. One is that the application doesn’t seem to make it easy to review and categorize any banking transactions. My biggest gripe with the app is that while they do connect with plaid, every time that I would go back to the main screen, I would be asked to reauthenticate my bank with simplifi. I’m all for security but other applications make this entirely seamless. I’ve decided that this application wasn’t worth it for me and I have requested a refund. Apparently “30-Day Money-Back Guarantee” has absolutely no meaning if you subscribe to their app via the App Store. Mind you, I’m asking for a refund only 6 days after purchasing and using the app. I filed a request for refund through Apple twice, and they denied me a refund both times, claiming that I and not eligible for a refund and this decision is final. I went to quicken and they claimed that they do not process refunds and that would be handled via Apple. I’ve spend 3 hours going back and forth between both companies, and have not been granted a resolution. I have requested from quicken a manual override, since they received my hard-earned money. I escalated this to their customer support supervisor and was told something to the effect of “tough, contact Apple for those disputes.” I firmly let them know that since they are the 3rd party developer that handles and processes these overrides that they are essentially in violation of deceptive advertising practices. Like Dude… your website says “Money-Back-Guarantee.” I’ve had no choice but to escalate this to the FTC and have filed a complaint with the better business bureau. Never in my life have I thought that I would have to file a legal complaint against it, but if they seriously want to waste more money fighting legal challenges, doesn’t that tell you a lot about their business practices?

They force you to use a bot for support, which is not helpful most of the time. And then you finally get an agent, who is only helpful some time, but mostly just telling you to delete and reinstall the app or use the web version as an alternative.

Tried it for a year. Takes way too much time to set up, constantly having to re-log into accounts. And it doesn’t do anything that a spreadsheet doesn’t do

It used to work fine, now accounts won’t connect. Don’t waste your money (irony is heavy here)

Yet another app requiring a subscription cost to be able to use it. My goodness, EVERYTHING is a subscription these days!