Speech Blubs: Language Therapy

They will not let me cancel my subscription. They have charged me and still say I don’t have a subscription. The FAQ telling how to cancel is not accurate. It’s a scam.

Signed up on iphone. Didnt interest my kid and now i dont see it in my subscriptions to cancel snd its not on the website

Need to setup a new profile on each device. What’s the point? It should carry across devices once installed.

I downloaded this app over a month or 2 ago. Yes, it worked “Okay” for my 16 month old but I didn’t agree with the monthly price so I cancelled the free trial. Here I am 2 months later and they have charged my account $15.46 (cents are a little off) !!! I spoke with Apple and we can’t find the app in my recent or past subscriptions or in my purchase history. Meaning they charged my card directly from their end & NOT through Apple (which they were supposed to because I initially signed up through the App Store) THEY EVEN CHARGED A CARD THAT IS NO LONGER LINKED TO MY APPLE ACCOUNT !! I went on the app and it clearly states that I do NOT have a membership with them ! I’m not sure what they have going on but I want a REFUND!

I canceled my subscription the very next day after purchasing it because I was disappointed with the assessment system. The progress and levels did not appear to accurately reflect my child’s individual performance, and the scores seemed very similar regardless of how the child performed. As a parent, I found this concerning because it can make you feel like your child is behind when the assessment may not actually be accurately measuring their abilities. I also questioned whether the testing system is designed in a way that could make the app appear more effective when a child performs better on a later test. I would like to see more transparent and individualized assessments that clearly explain how a child’s score and developmental level are determined. I canceled because I did not feel the subscription was providing an accurate evaluation of my child.

They Canceled my subscription and won’t let me back in without paying $50

DO NOT GET THIS APP!!! I deleted it a month ago and canceled my subscription and it’s still talking my money .

It tricks you unthinking you can get a free trial but then when you try to cancel it won’t let you. Now I’m wasting my precious time as a full time working mom trying to end this subscription that I do not want. Also the app sucked! It is mostly tapping around, not actually teaching words.

I need to know how to cancel the suscription for the app that I have been trying to cancel since the free trial They keep trying to take money from my bank account and I can’t find where is the option for delete any information they have from me

Trial is scammy. Can’t cancel through Apple and also once you cancel free trial ends. Scammy business practice

They are misleading . They have charged 14.95 monthly for four months after we canceled the subscription in our kid account , I have requested refund 3 times and apple denied it. SHAME!!!

I downloaded Speech Blubs yesterday and signed up for a 2-day free trial. Before subscribing, I was explicitly told my trial would end on the 21st. Yet less than 24 hours later, I’m being presented with a 50% off subscription offer that I cannot find a way to decline. I REFUSE to accept this offer. But now I can’t even use the app I downloaded to try in the first place! My free trial has NOT expired. I was told it ends on the 21st. So why am I being blocked from using the app before that date? I have barely had 24 hours to experience this product, and instead of allowing me to explore it, the app is pushing me toward a paid subscription. My card details are already on file, which makes this experience even more uncomfortable. The offer also took me away from the App Store. This is not what I understood a free trial to be. A free trial should give customers the opportunity to experience the product and decide whether it is worth paying for. It should not mean being locked out of the experience before the advertised trial period is over. Offering me 50% off before I’ve even had a reasonable chance to try the app is not an incentive. It’s an interruption that has completely undermined my confidence in the company. I do not want the discount. I want access to the free trial I was promised. The fact that I cannot find a way to decline this offer and continue using the app is absolutely unacceptable. This has turned what should have been a straightforward trial into a frustrating and deeply disappointing experience. I downloaded Speech Blubs in good faith, and this is how my first experience has gone. Horrible user experience. Aggressive subscription tactics. A complete lack of respect for the customer’s ability to make their own decision. Speech Blubs, restore access to my trial until the advertised end date of the 21st. I should not have to pay to use a trial that has not expired.

I can’t pass from selecting if my toddler has her own device section, the buttons to select yes or no are not on the screen. I deleted the app, I reset my phone, installed the app again but it’s the same.

Apparently there isn’t 31 days in october of 2024 there’s 31 days for September but not October

Tried the free trial just to see what it was about, but decided not to continue. I canceled the subscription during the free trial period and was still charged a monthly fee. I have reached out to customer service several times requesting a refund and inquiring why I was charged and have never heard back. Very disappointing.

“Scam Likely!” The app never worked, it crashed continuously so I deleted the app and cancelled the subscription during the trial. They charged me anyway. I logged into their site and is stated I have no account with them, yet it charged me anyway. I went to the Contact Us section to submit the complaint and upload screenshots of the charge and no account, but received failure messages to try again later.

This app is way too easy, even for my speech delayed toddler. It does not engage or challenge late talkers at all. For nearly $15/month subscription, I expected more. Coloring and animal noises isn’t educational. This app doesn’t offer anything that Sesame Street doesn’t offer for free. Don’t waste your time or money.

We like the game except it ALWAYS freezes…hard for a toddler to learn with a frozen game. And I also bought the game so kind of a let down.

I got a free trial and cancelled my subscription that day. Three days later I get charged… there is no free trial.

I don’t want to see their foolish add on my TikTok screen when I have no kids

Should be in description that it’s a paid app

Charged me and the app wasn’t even working for my almost two year old she wasn’t into the app was a bit to grown ig for her case canceled my subscription and still is charging me

This app will continue to charge you even after you delete it , be careful

The app hardly ever works . Freezes often. I’ve had to uninstall the app several times just to reset it and it’s still buggy.

The app is fine - my daughter was not interested so I cancelled after I got billed once. I received a confirmation message that my subscription was cancelled and will not be auto-renewed. A day before the expiration date, I was charged again for one month. The next day I submitted a request for refund and was told 1) I had not turned off auto renew, and 2) I was charged more than three days ago, which is outside the window for a refund. Both claims are untrue. I am still trying to get a refund and will dispute the charge with Apple. Avoid this sleazy company at all costs.