ActiveCaptain®

Cheap software. Cheap poorly trained support 👎

Active Captain used to be may favorite app, but even though I have a Garmin chartplotter I cannot get Active Captain to be a functional app. A sad state of affairs!

My waypoints are totally cluttered with points of interest that I did not input. Must be from the ActiveCaptain community, but there is no way to delete them.

Not very user friendly.

Hours trying to find downloaded maps and I can’t see them. Instructions say look under something called “Pages” I can’t find. This should be transparent to any user, very simple, fast and direct.

Not user friendly, doesn’t give enough info and very slow to update anything. Multiple error message.

No matter how good the product, if you don’t have good support, I think it’s a miss. Like HP back in the day. Tech support wait time here is 45 min to an hour - or you can let the community try to help solve your problem. Not cool Garmin.

Takes to much time to set up

Why can’t I download Apple Play!😠

Terrible!!! Not easy to use. Too expensive. Just ditch it and use navionics!

Still can’t tell if the map is updated in my unit. Horrible instructions.

It refuses to stay connected to each other at the boat. Routes dont transfer. The whole idea of the app i assumed was to NOT have to spend time at the screen console once your on the boat. Its not intuitive and no robust sync connection. I hate ot frankly. Lol. The app Its garbage.

Really the worst app and interface to devices I have ever dealt with.

Spent 200 bucks on a chart to download on my sd card…but the files won’t copy to sd card so I got this app per instructions and now my download is on my phone and not a sd card and I can’t connect to my Garmin plotter to upload because it is older….scam…should have just order the disk and had it mailed

No sign off option

This is ridiculously confusing. It’s not intuitive in any way shape or form. It’s an all day affair to update maps after paying hundreds of dollars for various optional Maps. It’s the most frustrating experience ever.

Spent hours trying to update software on my chartplotter and radar through this app only to finally use sd card instead. Unreliable, useless, flaky, and poor user experience — same feedback for any other garmin product I tried. Raymarine and B&G are a million times better.

Can’t believe this POS plotter is so hard to get relief shading on. Bought so I didn’t have to use my (navionics) phone app….here we are using the phone app over the brand new 9210 xsv. Wtf

too many updates and clunky

Refuses to download the charts. Gotten worse in recent years as I have added more devices. Not impressed with the app at all

This whole set up is very difficult and not use your friendly extremely slow if I had to do over again, I would not purchase Garmin

It’s 2026, guys! How come you are not showing Google Map’s style mapping (maps and satellite view) matched with the marine charts? Leave the Jurassic for the movies!

This app is just horrible user experience .. cannot download updates, just says “pending” - connected to the Garmin WifI…just terrible

This app is not user-friendly

This app stinks to high hell