ELSA Speak - English Learning

Me cobraron un dinero que yo no autorice desde google play

It's really boring, and you can't change the learning topics. Anyway, it just bored me.

This app will give you some random scores but no clear path to improve anything. It has bunch of features but honestly none of them are effective. I learned nothing from this app, improved nothing.

They deducted money from my acolytes 2 times for annual subscription and on the app I receiving message that I am out of my free lessons !!!! Don’t buy it !!!

Customer services is practically non-existent. There is no easy way to recover your log-in ID without contacting the support. Sent them an email 3 weeks ago and just received a reply email. Will cancel Elsa and try BoldVoice.

I just purchased premium subscription 3 days ago and can’t access to any lesson after Lesson 3 in any level. Please help me to solve this issue. Once resolved, I’ll update my rate.

I paid $168 because of a “limited-time discount.” The problem is that many important features can’t really be tested before paying. I tried the paid version, realized the same day that it was basically useless for me, and immediately asked for a refund. They refused. The product itself is also extremely disappointing: AI conversation and correction are worse than simply using ChatGPT. Pronunciation scoring is often inaccurate or meaningless. For pronunciation training, BoldVoice is far better in my experience. The whole experience felt like: use a big discount to get you to pay first, then make refunds extremely difficult once you discover the product isn’t good. I later found plenty of other users complaining about inaccurate scoring, subscription/refund issues, bugs, and poor support. Do not pay for ELSA Speak before you are 100% sure. I regret paying $168.

Muchos ejercicios se cortan tengo que empezar

Si la usas para aprender no verás progreso, pero si es para reforzar tu inglés si te servirá

The voice recognition is absolutely horrible in the extent that I don’t learn much from pronunciation, especially sentences.

Absolutely useless app. I can say by myself that my prononciation is bad, without any robot. By no any advices or lessons how to improve it. How to put tongue, what to do by mouth. Nothing. Grammar lessons are primitive. Especially when you try to ask robot about something detailed about rules or exclusions. It as parrot repeats exercise. Waste of money, said that Apple policy does not allow returns.

I fell for the heavy marketing, but the actual app is a massive disappointment. The user interface is constantly glitching, and the points calculation system is completely broken as it fails to track progress accurately (submitted a feedback long ago but no response or update). The core product simply doesn't deliver on its promises. I definitely will not be renewing my subscription.

This app charged me and once I started using it was charging me again, acting like I never purchased anything.

Yetersiz bi uygulama

I downloaded this app specifically for the AI tutor and speaking practice. Unfortunately, I can’t evaluate the quality of the tutor without purchasing a Premium subscription first. I’m not willing to pay for something I haven’t even had the chance to try once. A short free trial or a few demo conversations would make a huge difference. Since I can’t test the main feature, I’ll be moving on to another app in search of a different AI tutor.

I am a Lifetime License holder, but now half of the learning interfaces require me to pay extra to unlock them. Gating content behind a new tier after selling a "lifetime" deal is highly unethical. On top of that, the recent app updates completely butchered the UI. The interface and content layout changed drastically and became so complicated and hard to use. They ruined a perfectly good app just to push more aggressively for upsells. Do not recommend.

I’m keep getting spammed by ELSA ever since I’ve created my account. I unsubscribe every single time I get an email. Reached out to support, still getting spammed. Terrible marketing and support. The app wouldn’t be bad otherwise.

I tried to cancel before being charged, but the app warned that canceling would immediately disable the trial features, so I continued the trial. After 7 days I was charged $99.99 without a reminder. I contacted Apple and ELSA immediately, but both refused to help. The app itself may be useful, but the subscription/trial cancellation flow needs to be more transparent and user-friendly by avoiding these kind forced trial conversions.

Sign

I do not recommend this app.

i am using this more then 2 years.I like the older version,now is piece of…….

It practically impossible to cancel a subscription. I had to cancel my credit card to get rid of it. Refund, forget about it! They keep renewing even they know you’re not using. No communication, no support, no contact!!!

The only reason why I don’t cancel my subscription is because I can’t. In fact, I made the terrible mistake of purchasing a lifetime subscription. I used to like the old app before they rolled out the “coaches”. The lesson content is sometimes too political and I don’t like to be indoctrinated, but that is not the main issue. The real problem is that the app is slow, the speech recognition software is not longer accurate, and the coaches are awful.

I got the app and practiced for a bit but then it kept bugging me to buy a membership just to practice more in that one day horrible just horrible

Whe I use the app with AirPods 3 pro the voice of the AI mute. I has reinstalled the app an the same happened